Shining Care Training

Communication Skills Course.

Start Monday only 2.30AM to 5PM

Communication skills include speaking, listening, reading and writing for different purposes.

Communication is part of everyone's life and improving your skills also involves you being able to integrate changes in the way you communicate into your study or work. Essentially, this means you will be improving your skills while communicating what you are learning.

Present notes/records that show you have planned your use of communication skills. Include:

  • the goals you hope to achieve for your communication skills, taking into account the work you have to do and your current capabilities;

After studying this course, you should be able to:

  • demonstrate a strategy for using communication skills over an extended period of time
  • monitor and critically reflect on these communication skills, adapting the strategy as necessary, to produce the quality of outcomes required
  • evaluate this overall strategy and present outcomes.